| Tech tips... Getting the best from your SKY system in Spain... On occasion the satellite receiver may “lock up”, this could happen for instance after a power cut or during severe weather conditions. The display will show “No Satellite signal being received”, or may just not respond to the remote control commands. If this happens it is necessary to RESET your Sky digital receiver box. If you have a New Digibox fitted by us, then following a power cut it should reset itself, please allow after power on approx 5 mins for the box to reset and find the Satellite signal. If you can see the Sky info box showing the time and date the system is resetting. Use the following procedure to reset your Sky receiver Box: On the screen you should see Frequency. Using the blue arrow down button scroll down to SAVE NEW SETTINGS at the bottom of the screen, now press SELECT. Press the backup button on the remote control 3 or 4 times, and leave system for a few minutes, There should be a banner bar at the bottom of the screen with a time display on the right hand side, if the time is showing that indicates you have locked onto the satellite. If after following the above you have still cannot change channels or the message “no Satellite signal being received” carry out the following. Unplug your receiver from the mains socket and leave unplugged for at least 3 minutes, after a few minutes plug receiver back into mains electric socket, wait another few minutes. Once plugged back, go through the reset procedure as outlined above again . NB. PLEASE ALLOW TIME FOR THE BOX TO GO THROUGH ITS START UP PROCEDURE AND RESET! (Depending on the type of Digibox you have, this procedure may have to be followed several times to be successful)  Getting the best ITV Signal... This information is ONLY applicable to Sky Digiboxes. A Sky Card will usually be preprogrammed by Sky to receive programmes in you particular region in the UK, usually determined by the post code of the area in which the card was ordered. However, certain ITV channels signals are weaker in Spain (e.g. ITV Midlands) , You may not therefore be able to get a consistent signal on Channels 101 or 103 if you are selected for the Midlands, to get around this your system can be tuned to Channel Islands reception, This signal is stronger than others and less liable to give problems in Spain. If your box was purchased from us, then it will already have been pre-programmed for the best channels. If you are having difficulty, please try the following set up procedure: TO ACCESS BBC CHANNEL ISLANDS Using the remote control enter the numbers 988, you should now be watching BBC1 CHANNEL ISLANDS. TO ACCESS ITV CHANNEL ISLANDS Press the blue services button on your remote control, then press button 6 on your remote control, this should give you a selection of channels , Select Channel Isles using the blue up down keys and press select on your remote control, you should now be watching ITV CHANNEL ISLES.* *If your installer has not already set up ITV Channel Isles, it will be necessary to go into the set up menu’s, (The following is specifically for the ITV channels) Start by selecting: Services, 4 (System Setup), 4 (Add Channels). This will get you to a menu with five Items on it From the top item on the menu (Frequency GHz): key in the 5 digits for the frequency 10906 (ignore the decimal point.) Use the down arrow to move to the H / V setting. Use the left / right arrows to set the correct polarity. V Use the down arrow to move to the Symbol Rate. Use the left/rigvht arrows to set this to 22 Use the down arrow to move to the Symbol Rate. Use the left/right arrows to set this to 5/6 Scroll down to the Find Channels option, and press "Select" Choose your channel(s), scroll down to each one you want, and press the Yellow button. Press "Sky" to get back to the main TV channels (or "Backup" if you want to add more channels). Press "Services", 6 (Other Channels), then scroll up and down the list until you find the one you want, then press "Select" to watch or listen. (It all looks pretty complicated, however its all very simple once you have done it a couple of times). |
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